At Rexco Industries (India), we are committed to delivering your industrial heating solutions quickly and safely. This policy outlines our shipping practices to ensure a transparent experience for our customers across India.
We provide nationwide shipping across India. We use trusted courier partners and specialized logistics for industrial heating elements and fragile industrial equipment.
All orders are processed within 1-2 business days (Monday to Saturday). Orders are not shipped on Sundays or public holidays. Handling time is the time between when an order is placed and when it is handed over to the courier.
Standard delivery across India typically takes 3-7 business days. The actual delivery time depends on your specific location and the logistics requirements of the products ordered.
We offer Free Shipping on all orders within India. There are no hidden charges; the price you see at checkout is the final price inclusive of delivery.
Once your order is dispatched, we provide a tracking number via email or SMS (based on your contact information) so you can monitor your shipment's journey.
If you need to change your shipping address, please contact us immediately. Address changes are only possible before the order has been handed over to our courier partners.
If you receive a product that has been damaged during transit, please contact us immediately at rexco_industries@yahoo.co.in or call our support numbers provided on our contact page.